ZilleHosting
ZilleHosting

Refund Policy

Here is the Refund Policy for ZilleHosting Service!

✅ 7-Day Money-Back Guarantee ⚠ī¸ 20% Setup Fee Deduction đŸšĢ Domains: Non-Refundable

Last Updated on December 22, 2026

📋 Quick Navigation

📋 Overview 🛡ī¸ 7-Day Guarantee ✅ Eligible Plans 📝 How to Get Refund đŸšĢ No Refund Reasons 🌐 Domain Policy 📜 Terms & Conditions ❓ FAQ 📞 Contact Support

📞 Need Help?

If you have any questions about our Refund Policy, please contact our support team.

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📋 Refund Policy Overview

🛡ī¸
7-Day Money-Back Guarantee
If you are not satisfied with our service within the first 7 days, you may request a full refund.

⚠ī¸ Important: You can cancel any hosting service within 7 days of the order.

💰 20% Setup Fee Deduction – A 20% setup fee will be deducted from the total refund amount for all refund requests.

❌ Non-Refundable: Domains are strictly non-refundable.

ZilleHosting is committed to providing high-quality services to our customers. If you are not satisfied with our services, we offer a 7-day money-back guarantee, subject to the terms and conditions outlined below.

🛡ī¸ 7-Day Money-Back Guarantee Details

Our 7-day money-back guarantee gives you peace of mind when trying our services. Here's how it works:

📅

Day 1-7

Try our service risk-free

📝

Request Refund

Open support ticket with reason

💰

Get Refund

Refund processed within 3-5 days

✅ Eligible Plans for Refund

The following hosting plans are eligible for a refund within 7 days of purchase:

✓ Shared Hosting
✓ Reseller Hosting
✓ Master Reseller Hosting
✓ Alpha Reseller Hosting

đŸšĢ Not Eligible: Domains are strictly non-refundable.

📝 How to Get a Refund

To get the refund, you will open a support ticket with the valid reason for the cancellation of the service, and in a short time, you will get your refund amount with a 20% deduction.

✅ Steps to Request Refund:

  • 1. Login to your client area
  • 2. Open a support ticket in the billing department
  • 3. Provide valid reason for cancellation
  • 4. Wait for our team to process your request
  • 5. Refund will be processed within 3-5 business days

💰 Refund Calculation Example:

If you paid $100 for a hosting plan:

  • Total Paid: $100
  • 20% Setup Fee Deduction: -$20
  • Refund Amount: $80

đŸšĢ No Refund Will Be Given For These Reasons

You will NOT get the refund for these types of reasons:

  • I ordered by mistake, so please refund me.
  • I don't know how to use the service like hosting, Cpanel, WHM, etc.
  • I don't need it now.
  • I have ordered the wrong product (you can contact us on live chat for an upgrade or change the product plan, we can do it for you).
  • I am not using this service.
  • Download or Upload speed is not good, because download and upload speed depend on many factors like as the limit of the source website or app.
  • You will get NO refund if you violate any of our terms.
  • Domains are strictly non-refundable under any circumstances.

⚠ī¸ IMPORTANT: If you are not agreed with the refund policy or our terms, please DO NOT ORDER, so you have to accept our terms and conditions and refund policy before buying any product from this website.

🌐 Domain Policy

đŸšĢ Domains are Strictly Non-Refundable

Once a domain is registered, it cannot be refunded under any circumstances. This includes:

  • ✗ New Domain Registrations
  • ✗ Domain Renewals
  • ✗ Domain Transfers

Please double-check your domain spelling before placing an order.

📜 Terms & Conditions

  • Refund requests must be submitted within 7 days of the order date.
  • A 20% setup fee will be deducted from all refunds.
  • Refunds are not applicable for Domains (strictly non-refundable).
  • Refunds are not applicable if you violate our Terms of Service.
  • Refunds will be processed within 3-5 business days after approval.
  • We reserve the right to modify or update this refund policy at any time without prior notice.
  • By using our services, you agree to comply with this refund policy.

📌 By placing an order with ZilleHosting, you automatically agree to our Terms of Service and Refund Policy.

❓ Frequently Asked Questions

What is the refund policy for ZilleHosting?

ZilleHosting offers a 7-day money-back guarantee for all hosting plans. A 20% setup fee is deducted from all refunds. Domains are strictly non-refundable.

How do I request a refund?

You can request a refund by opening a support ticket in the billing department within 7 days of your order. Provide your valid reason, and our team will process your request.

What hosting plans are eligible for a refund?

Shared Hosting, Reseller Hosting, Master Reseller Hosting, and Alpha Reseller Hosting are eligible for a refund within 7 days of purchase.

Are domains refundable?

No, domains are strictly non-refundable under any circumstances. Please double-check your domain spelling before placing an order.

What is the setup fee deduction?

A 20% setup fee is deducted from the total refund amount for all refund requests. For example, if you paid $100, you will receive $80 after the deduction.

How long does it take to process a refund?

Refunds are processed within 3-5 business days after approval. The time may vary depending on your payment method.

📞 Need Help?

If you have any questions about our Refund Policy or need assistance, please don't hesitate to contact us.

📧 Open Support Ticket đŸ’Ŧ WhatsApp Support 📧 Email Support

📌 Last Updated on December 22, 2026

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